When our nights of no heat
during freezing February came to a shivery end, we stood at our bedroom windows
watching snow flakes lazily tumble down, building white cocoons on the branches
of our juniper and other evergreen trees, and creating a heavenly white
landscape. We admired the beauty
before us and hugged each other as best we could while we were bundled in every
sweater we brought with us plus a down comforter each.
I knew Grace was somewhere
under those multiple layers and, when she moved, there was a slight tremor from
within her teepee of warmth. It
was a tender moment and as romantic as it could be (having gone four days
without a shower because of the total lack of hot water).
About a week and a half after
we returned to the warmer desert of Southern California, Steve, who originally
installed the heater, called to give us some possibly bad news: There might be a
leak was somewhere in the pipes that carried the hot water through the floors
to heat the house. Those pipes
were embedded in the concrete.
Fixing them would involve jack hammering the floor.
Bad news? This was beyond terrible. It was exactly like learning that the
home was in fine shape, but the foundation might have to be replaced. Or discovering that your new
automobile had a beautiful body, but the engine was no good. Or, as some of us have learned, that
your new wife was lovely to look at, but inside was an evil harpy who tortured
dogs, noshed on children and preferred murder to sleeping with you.
While we waited for Steve to
pinpoint the problem, we remembered that, as part of the deal, the previous
owner had taken out insurance for one year on the Santa Fe home. We called the insurance company to find
out how much they might cover if a home heater wasn’t working.
In a few minutes, a fax arrived. The insurance company would pay $1500. Period.
But what if the heater needed
to be replaced and a new one cost $15,000?
Answer: $1,500.
But what if just examining the
heater to determine what was wrong would cost more than $1,500 without concern
about parts, replacing anything that’s broken and so on?
$1,500.
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