Sunday, January 8, 2012

WE FINALLY get #Internet in #Santa #Fe, except for...


Five days later, within 10 minutes of when his appointment time, Darrell arrived.  He was friendly, energetic, and conversant in Mac and PC, a dream of a technician.  He could prepare wires and explain what he was doing at the same time.  When he spoke, it was mainly with words I understood.
He went on our roof where the inside and outside men could never meet.  He hooked up our old TV set (we hadn’t decided on a new, flat screen yet) and installed the Direct TV satellite dish.  Then he went from outside the home to inside without changing uniforms and added short plugs to the phone lines, preventing the burglar alarm from going off any time I searched for stupid things people did on Fark.Com. 
Darrell was a heavily tattooed guy with a date etched in one arm.  Some of his tats along both forearms looked Maori.  He was wearing earrings and the friendliest smile.
He said that he was not supposed to work on Mac, although he did to the extent he could.  He explained that my desktop Mac would be plugged into a QWest Ethernet (wireless) communicator.  Grace’s PC would receive the signal from that box anywhere in the home.  She would then have access to the Internet (if she wanted to hook into the Internet outside the home, we’d have to get an access card and pay a monthly fee). 
  When Darrell said good-bye, after leaving us his cell phone number in case we had any problems, everything was working perfectly.  The television set was giving us almost 1,000 stations, including about 500 that broadcast music.  Grace could receive email or get on the Internet in the kitchen, in her office and even the bathroom, if she wanted. 
    Thank you, Darrell, you are very capable, and you got the job done, quickly, efficiently, happily, with no excuses or additional problems!
          Except for one.
    

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