I ordered the Felix Mendelssohn String Quartet
No. 2 in A Minor from Amazon.com today because we loved the performance of this
piece by the #Shanghai #Quartet at the #Chamber #Music festival in the St.
Francis Auditorium a few days earlier.
Everything
went well, I made it an Instant Order on #Amazon, clicked on that and then
opened it to check that it had the right delivery address. Alas, it was scheduled to go to Palm Desert.
When I tried to change the address,
my computer screen went bonkers, with Amazon.Com blocking anything on the
screen. Eventually, I went to Google,
entered “Amazon phone contact” and got a site for Customer Service Numbers,
which guaranteed that, if I dialed 1 – 900 226 – 5170 (at a cost of $2), I
would be given the number I wanted.
When
I dialed the number I was given (1 – 800 777 – 0133) I was given the California
Department of Motor Vehicles. I later learned by looking further down on
Google, that the correct service number to call was 1 – 800 – 201 7575. When I told the helpful woman with the
tinkling laugh about being sent to Motor Vehicles and how lucky Amazon was that
I wasn’t sent to a porno sight, she apologized for the inconvenience (but not
the $2) and changed the delivery address.
No comments:
Post a Comment