Tuesday, January 31, 2012

Changing an address on an #Amazon #order

             I ordered the Felix Mendelssohn String Quartet No. 2 in A Minor from Amazon.com today because we loved the performance of this piece by the #Shanghai #Quartet at the #Chamber #Music festival in the St. Francis Auditorium a few days earlier.            
         Everything went well, I made it an Instant Order on #Amazon, clicked on that and then opened it to check that it had the right delivery address.  Alas, it was scheduled to go to Palm Desert.           
         When I tried to change the address, my computer screen went bonkers, with Amazon.Com blocking anything on the screen.  Eventually, I went to Google, entered “Amazon phone contact” and got a site for Customer Service Numbers, which guaranteed that, if I dialed 1 – 900 226 – 5170 (at a cost of $2), I would be given the number I wanted.                                                                              
         When I dialed the number I was given (1 – 800 777 – 0133) I was given the California Department  of Motor Vehicles.  I later learned by looking further down on Google, that the correct service number to call was 1 – 800 – 201 7575.                                      When I told the helpful woman with the tinkling laugh about being sent to Motor Vehicles and how lucky Amazon was that I wasn’t sent to a porno sight, she apologized for the inconvenience (but not the $2) and changed the delivery address.

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