When I called #All #Connect about
getting my Internet and television set up for the home in #Santa #Fe, I was told that our order had been put on
hold.
I inquired, “When were you
going to tell me that we were on hold?”
Answer, “I’m informing you now that
it was put on hold a week ago.” I
was glad to finally get that information.
“Why was it put on hold?”
“I was not given a reason on
what I have in front of me.”
So I called the phone company
again and was given the name and phone number of Comcast, a service that might
install both cable TV and Internet access.
The woman I talked to at
Comcast tsked-tsked, adding that All Connect had a terrible reputation. She guaranteed on the grave of her mother (which, I believe,
already had wireless Internet connections for any emails from The Beyond) that
Comcast would do a far better job.
I was reminded of going to a
new dentist when I was a kid. The
first observation from the new tooth-puller was that all fillings by all other
dentists who worked on my mouth were amateurish, dangerous and needed to be
removed before my overbite allowed me only to audition for the Blue Collar
Comedy tour audience.
However, despite all the
promises of being the better company, as far as Comcast was concerned, I was a
new customer and would have to be on the bottom of their technician’s considerable
waiting list. Any installation was
at least two weeks away.
I reluctantly agreed.
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