And I did, eventually getting to Microsoft for Mac technical
solutions and someone named Josht, who was having a bad day and who quickly
began shouting at me when giving me instructions. He wanted to lead me to downloading an
application which would fall in love with my Mac computer and which would do
Kama Sutra poses with NetFlix.
Eventually,
meaning after more than an hour, the application was being downloaded and there
were indications that it would take eight minutes to complete the job.
That
was when he began asking me if I was satisfied and if there was anything more
that I needed. After being assured that,
once the app was downloaded, getting the router to work would be quite simple,
I said thank you, while refraining from suggesting that he either take a break
or enroll in an anger management course.
When
the download was completed, I immediately clicked on the “install” screen. After only seconds of computer magic, I was
told that the installation was successful.
On
another screen a box indicated “Install”.
I clicked on it.
Only
seconds later I got the same message as before: “You cannot use the application
‘Belkin – set up – and monitor install’ with this version of OSX.”
So
after all that, I was back where I started.
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